TERMS AND CONDITIONS
Payment
We accept payment with credit card and PayPal. Fiddler currently accept VISA and MasterCard thru Klarna Checkout. All credit card information is transferred secure and encrypted and verified and accepted by VISA and MasterCard.
Delivery
We deliver your order all over the world. Delivery times vary depending on where you are situated. We use DHL Express Service for international orders.
Swedish Sales Tax (VAT) will be duducted at the checkout for non-EU destinations (UK excluded).
Shipping
-Free shipping to European destinations.
-Rest of the world €20.
Returns
We accept returned goods within 14 days from the day you received the order as long as it is returned in flawless condition, this also goes for the box. Send returns to: Fiddler AB, Vallgatan 14, 41116 Goteborg, Sweden. If you are outside the European Union be sure to mark the package "Goods in Return". If you wish us to provide you with a return shipping label; contact us and we will give you a qoute for the return charge.
Complaints
If an article is faulty or incorrect please contact us at [email protected] within 14 days and we will instruct you how to proceed. The goods shall, together with a written discription of the fault, be resent well packaged in original box. If the goods are harmed or gets lost when you resend it is on you responsibility. When the faulty goods are received and approved by us we will do one of the following:
- Repair the goods (if possible).
- Sends a new, identicle article.
- Refund your purchase.
Moreover
People under 18 years of age need to have permission from their caretaker in order to place orders at Fiddlergolf.com